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Powerful Performance Management
Definition:
Performance management is the process of creating a work environment or setting in which people are enabled to perform to the best of their abilities. Performance management is a whole work system that begins when a job is defined as needed. It ends when an employee leaves your organization.

Many writers and consultants are using the term “performance management” as a substitution for the traditional appraisal system. I encourage you to think of the term in this broader work system context. A performance management system includes the following actions.

-Develop clear job descriptions.

-Select appropriate people with an appropriate selection process.

-Negotiate requirements and accomplishment-based performance standards, outcomes, and measures.

-Provide effective orientation, education, and training.

-Provide on-going coaching and feedback.

-Conduct quarterly performance development discussions.

-Design effective compensation and recognition systems that reward people for their contributions.

-Provide promotional/career development opportunities for staff.

-Assist with exit interviews to understand WHY valued employees leave the organization.

Also Known As: Performance Appraisal, Performance Evaluation, Performance Review